What is your return or exchange policy?

We are proud to offer a 30-day return policy on consumable medical products, hardware issues and unused apparel.

Reasons we accept a return:

  • Contamination
  • Broken or malfunctioning delivery device
  • Quality issues causing off taste or color
  • Adverse effects
  • Product tampering
  • Incorrect product
  • Incorrect dosing
  • Incorrect or damaged labeling
  • Taste or effect preference

Goldflower maintains a No Questions Asked Return Policy as long as you can provide original packaging and partial product for consumable cannabis, and unused apparel. Accessories will be warrantied directly with the manufacturers.

Please visit your local Goldflower retail store or email us at [email protected] if you need further assistance.

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Still Need Help?

Our team is happy to help—Monday through Sunday during business hours.

If you couldn’t find what you’re looking for in the FAQ, reach out and we’ll take care of you.