There will be a 14 day return policy on consumable medical products, a 60 day return policy on vape hardware issues and a 30 day return policy on unused apparel and accessories.  

Reasons we accept a Return: 

• First time patient 

• Incorrect or damaged labeling 

• Incorrect product 

• Incorrect dosing 

• Broken or malfunctioning delivery device 

• Quality issues causing off taste or color 

• Adverse effects 

• Product Tampering 

• Other product defects not listed above 

We do not return products for personal preference of taste, except in the case of a first-time patient.  As a company we offer the highest quality of product in the Florida Medical Market.  Cannabis is a personal experience, what one Person tastes and experience might be different from the next person.  

For credit to be given: 

• Must be returned in the original packaging  

• Must have original patient label 

• Product cannot be more than half consumed 

Please call your local Goldflower store, or send your local store manager a message via our “contact” button at the bottom of our webpage.